Reporting an Issue With an Event or Source

Reporting an Issue from the Discover Feed

Step 1: Open Events Network

Click on Events Network within your Dashboard.

Step 2: Navigate to the Discover Feed

Click Discover Feed to explore your feed of available events from the network.

Step 3: Report an Issue

Click Report issue to flag any problems with the event.

Step 4: Select the Scope of the Issue

Select whether the issue impacts the whole source or a single event by clicking This Event or This Source.

• This Event – Report issues specific to one particular event.
• This Source – Report issues affecting most or all events from a source.

Step 5: Choose the Issue Type

Select the issue from the list or click Other to input a custom description. Issue types include:

• Image(s)
• Date / Time
• Venue / Address
• Duplicate Listing
• Description
• Registration or Ticketing Link
• Other

Step 6: Describe the Issue

Enter a detailed description of the issue in the text field. The more information you provide, the quicker our AI can learn, improve the event data, and resolve the issue.

Step 7: Submit the Report

Click the Submit button to send your issue report.

Reporting an Issue from Manage Events

You can also report issues with events already imported into your calendar.

Step 1: Go to Events > Manage

Click Events in the left navigation menu, then select Manage.

Step 2: Locate the Event

Locate the event and click the menu item (three-dot icon) to view more options.

Step 3: Report the Issue

Follow the same process to report an issue with an imported event — select the scope, choose the issue type, add a description, and click Submit.

What happens next?

Your report helps train our AI to improve future event data. While we can’t guarantee a specific timeline for updates, your input directly contributes to better accuracy. If this issue is critical to your workflow, please contact support.